In April 2019, IRL launched the Intelligent Retail Lab, a testing ground for AI-enabled processes, services, and experiences inside a Walmart Neighborhood Market. By choosing one of the busiest stores in the country, we have been able to test and learn at scale, in a real-world environment. After identifying key technologies that have improved customer and associate experiences alike, IRL graduated from incubation and was integrated into the broader Walmart organization.
To learn more about what IRL is doing, you can schedule a tour at the Intelligent Retail Lab in Levittown, New York or visit Intelligent Retail Lab website.